House rules

Welcome! Here is some practical information.

We are a rental agency, not a hotel, so our office hours are Monday to Friday, from 9:30 AM to 5:30 PM. On weekends and public holidays, our team rests and is not available.

When booking your accommodation, please note that some apartments require check-in and check-out. This service is free during office hours, but if you need to check in or out outside these hours, an additional fee of €80 will apply.

We look forward to welcoming you and helping you discover our wonderful island. See you soon under the Tenerife sun!